Announcement
The Jordan’s Principle Enhanced Service Coordination Hub will be closed
Friday, December 19th at 5:00 PM until Monday January 5th, 2026, at 9:00 AM
Please note: the Hub will also have reduced response times from December 15–19, 2025.
If this is an emergency for a child that is in imminent danger, or needs immediate medical assistance, please visit your nearest health center, emergency department, or call 911.
For assistance with an existing Jordan’s Principle Request or for assistance in submitting a new request under Jordan’s Principle:
Please contact the Jordan’s Principle National Call Centre available 24 hours a day, 7 days a week.
- Jordan’s Principle Call Centre: 1-855-JP-CHILD(1-855-572-4453)
- Teletypewriter: 1-866-553-0554
On weekends and statutory holidays, the BC Region duty phone is monitored from 8:00am PST to 3:00pm PST to help with urgent and time-sensitive requests.
- BC Region duty phone: 1-778-951-0716
- BC Region general inbox: principedejordancb-bcjordansprinciple@sac-isc.gc.ca
- BC Region payments inbox : paiementsprincipedejordancb-bcjordansprinciplepayments@sac-isc.gc.ca
UPDATE
From Indigenous Services Canada:
Important Updates to the Implementation of Jordan’s Principle
Jordan’s Principle Operational Bulletin
Updates to the Implementation of Jordan’s Principle
Effective February 10th, 2025
Objective: To provide information on the changes to operating procedures related to processing requests under Jordan’s Principle. Please note: These operational changes will be applied to all requests that have not yet been adjudicated, regardless of the date your request was submitted. For more information, please reach out to one of our Hub Team members or your local Service Coordinator.
